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Guarantee And Trading Terms
Our Guarantee
All goods offered have been chosen for their quality and value, and should reach you in perfect
condition. Should you be in any way dissatisfied with your purchase, please let us know as soon
as possible and we will either replace, exchange, or refund the price. Republic of Ireland: we
regret that we are unable to accept orders from customers for despatch outside the United Kingdom.
Please click here to view our Ordering & Delivery information.
Privacy Statement
Rainwater Storage Solutions will hold your information for the purpose of administering your order
and marketing. We may share the information within our group. If you do not wish to receive marketing
information from Rainwater Storage Solutions, please advise us at
support@rainwaterstorage.co.uk.
We are committed to protecting your privacy. We will only use the information that we collect about
you lawfully (in accordance with the Data Protection Act 1998). We will not e-mail you in the future
unless you have given us your consent. We will give you the chance to refuse any marketing e-mail from
us or from another trader in the future.
The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
Credit/debit card details
We will never collect sensitive information about you without your explicit consent. The information we
hold will be accurate and up to date. You can check the information that we hold about you by e-mailing
us. If you find any inaccuracies we will delete or correct it promptly. The personal information which
we hold will be held securely in accordance with our internal security policy and the law. If we intend
to transfer your information outside the EEA (European Economic Area) we will always obtain your consent
first.
If you have any questions/comments about privacy, you should email us at
support@rainwaterstorage.co.uk
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